After Sales Service & Maintenance

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After Sales Services & Maintenance

We look after every aspect of a property, from managing the use and occupancy of a property, administration and
legal compliance issues, and undertaking repairs and maintenance of the building itself.

We provide letting services, source credible local tenants on clients’ behalf.

For holiday homes, we provide all the property management necessary, ensuring that properties are at all times kept to high standards.

We deal with the day-to-day up keep of properties (holiday homes and rentals), offering expert advice to customers on how to increase revenue, life cycle, energy efficiency and return on investment on a property or property portfolio.

From small properties or large block of flats, we take care of all the operational, financial and compliance aspects of property, as well as planned and reactive maintenance.

We offer fully transparent and open-book costing, with bespoke reporting according to your needs.

Holiday Homes:

Enjoying your own property is one thing, maintaining it is something different. During your absence you may find several difficulties. You don’t know what’s the status of the house and its environment. The house is not clean and the garden is not done upon your arrival or the arrival of your guests;

In your absence you want everything to be settled and when you are in Uganda you want to relax and enjoy your own place. SMW service takes all the worries out of your hands: every day, all year round.

Guest management

Checking the property the day before arrival of the owner and/or his guests: garden is done, house is clean, beds are made up, necessary repairs have been carried out;

welcoming the guests on the day of arrival, explain them the proper use of the house and if needed receive the security deposit; being available during the guests stay for any queries and/or to resolve eventual problems; being present during the check out of the guests, check for any damages/missing items and settle the security deposit; preparing the visit of next guests.


Producing frequent financial overviews regarding the property (cost/rental)


Communicating the status of the property checking frequently the state of furniture, bed linen, towels, kitchen equipment, etc. and advice when replacement, additions or repairs evaluating regularly but at least once a year extensively with owner.

Working With Passion

We are passionate at what we do. We are committed to meeting and exceeding our clients’ aspirations by delivering the highest quality service.

Friendly Environment

We are more than happy to provide our clients free and honest advice on all building related matters. We involve all parties at the outset.

Budgets & Benefits

We offer fully transparent and open-book costing, with bespoke reporting according to your needs. Our quotations and fees are fixed.